15 business days from dropping off at the US Post Office to receiving feedback on eBay. No more outstanding International shipments from eBay or GenericRefills that I am aware of… If you ordered via Amazon or via eBay Global Shipping, I’m not posting any updates for your shipping on the blog.
Monthly Archives: September 2013
I realized that I could put my listing up on Amazon right away if I do the fulfillment (that’s order management, packing, shipping and customer service). I just got all of the needed information uploaded to Amazon: description, image, keywords, dimensions, weight, UPC codes etc. I checked and everything looks good. The only change is that the black refills are listed in the “Office Supplies” section of Amazon instead of electronics. Hopefully this will only increase their visibility.
If you notice that our black ink refills are not showing up on your Amazon searches, please leave a comment so that we can try to figure out what is going on. It’s crazy but if our item doesn’t show up on the first page of results, we are doomed. Just moving a space or two up the list seems to affect sales! We definitely want Livescribers to see our Generic Refills, so everyone can fall in love with their Livescribe pen, again!
I’ve been busy doing quality control on the new black refills and they are all uniformly smooth writing! I’m really pleased.
I’m still waiting on my new shipment of business cards but have enough to package up the initial batch of Black ink refills. Wrote a couple of comments on some forums to let you know that these are now available, and sent out some emails. I can’t really send emails to eBay customers until I get my eBay listing up – that might be another week. Inventory can’t go out to Amazon until I setup my UPC codes for the Black/fine and the Black/medium refills so don’t expect to see them at Amazon for another couple of weeks – they have to receive my inventory and then they seem to shuffle it around to various fulfillment centers.
Thanks for being patient while I got these new refills ready to sell! You can use the links in the sidebar or the tab above to place your orders directly from me.
Refills were delivered to my customer in Argentina yesterday. They were sent as USPS First Class Package International on 3 Sept 2013, so it took 17 business days. A long wait but less than half the price of Priority Mail International (~$24) and much less than Priority Mail Express International (~$45).
Well, I was drinking my coffee on my back porch this morning and I got buzzed by at least two different hummingbirds! My mug today was bright red – they both came to investigate the huge “flower,” I think.
This brings me to my question, how many customers would buy packages of red refills (with smooth-writing German ink, of course!), how often? and would you pay a little extra?
Why extra? I anticipate much lower demand for red than blue or black and when I order in smaller quantities the price per refill goes up significantly. This is because the manufacturer has to fill his assembly machinery with ink and with a smaller production run, much of that ink goes to waste. Of course, that cost is passed on to us! Refills have a shelf-life. If I was ignorant or unscrupulous, I’d order in big quantities and continue to sell those refills long past their prime. Old ink is not smooth ink! so I just won’t do that!
I’ve been going through my new shipment of Generic Refills. I check one refill out of every bundle of two hundred to be sure that the quality is consistent. Every refill I’ve tried writes immediately and smoothly! The medium tips (1 mm) have especially smooth ink, this might be because they lay down more ink than the fine tips (0.8 mm). Don’t get me wrong, the fine tips are really smooth too! I’m so glad that my manufacturer’s production runs are just as good as the samples that he provided.
Just heard back from another customer in Norway. Thanks for the positive feedback on eBay!
That just leaves international shipments to Canada and Argentina outstanding.