I love getting feedback from my customers! especially because it is so uniformly uplifting! Who wouldn’t be happy swapping a poorly writing refill with one that writes smoothly?
Some people will not be able to tell the difference between our smooth German ink and the original Livescribe refills… but, they are probably happy with the original refills…
I will always stand behind my 100% satisfaction guarantee. If you are not happy writing with our refills, send them back and we’ll refund the purchase price. I might write to ask you why you aren’t satisfied, that will help me to help other customers better, so I hope you’ll respond.
I’ve put up a couple of new pages today so that you can see the feedback our Generic Refills have gotten on eBay and on Amazon.com. I hope you can spend a minute and take a look if you haven’t had a chance to write with our Generic Refills yet!