I’ve been busy doing quality control on the new black refills and they are all uniformly smooth writing! I’m really pleased.
I’m still waiting on my new shipment of business cards but have enough to package up the initial batch of Black ink refills. Wrote a couple of comments on some forums to let you know that these are now available, and sent out some emails. I can’t really send emails to eBay customers until I get my eBay listing up – that might be another week. Inventory can’t go out to Amazon until I setup my UPC codes for the Black/fine and the Black/medium refills so don’t expect to see them at Amazon for another couple of weeks – they have to receive my inventory and then they seem to shuffle it around to various fulfillment centers.
Thanks for being patient while I got these new refills ready to sell! You can use the links in the sidebar or the tab above to place your orders directly from me.
Refills were delivered to my customer in Argentina yesterday. They were sent as USPS First Class Package International on 3 Sept 2013, so it took 17 business days. A long wait but less than half the price of Priority Mail International (~$24) and much less than Priority Mail Express International (~$45).
I’ve been going through my new shipment of Generic Refills. I check one refill out of every bundle of two hundred to be sure that the quality is consistent. Every refill I’ve tried writes immediately and smoothly! The medium tips (1 mm) have especially smooth ink, this might be because they lay down more ink than the fine tips (0.8 mm). Don’t get me wrong, the fine tips are really smooth too! I’m so glad that my manufacturer’s production runs are just as good as the samples that he provided.
Just heard back from another customer in Norway. Thanks for the positive feedback on eBay!
That just leaves international shipments to Canada and Argentina outstanding.
Well, the fine and medium tip refills with black German ink are in country! Currently they are being held in Customs until I can fill out some paperwork to authorize their release. Once they get to North Carolina, I’ll spend some time writing with them to be sure that they are up to our standards. Shortly thereafter they will be for sale on my website and eBay. It takes a little longer to get them ready for Amazon. I need to register their unique UPC and have Amazon generate their unique catalog number.
In the last week or so, I’ve gotten confirmation from customers that their smooth-writing refills have arrived! As I mentioned in a previous post, when I ship internationally, I use USPS First Class Package International. Some countries provide the USPS with tracking information, others do not. When there is no tracking to the destination, I have to rely on the customer to let me know that everything arrived safely. (or to tell me that their package has not arrived yet)
I still currently have outstanding shipments to Argentina and another to Norway.
I love getting feedback from my customers! especially because it is so uniformly uplifting! Who wouldn’t be happy swapping a poorly writing refill with one that writes smoothly?
Some people will not be able to tell the difference between our smooth German ink and the original Livescribe refills… but, they are probably happy with the original refills…
I will always stand behind my 100% satisfaction guarantee. If you are not happy writing with our refills, send them back and we’ll refund the purchase price. I might write to ask you why you aren’t satisfied, that will help me to help other customers better, so I hope you’ll respond.
I’ve put up a couple of new pages today so that you can see the feedback our Generic Refills have gotten on eBay and on Amazon.com. I hope you can spend a minute and take a look if you haven’t had a chance to write with our Generic Refills yet!
My manufacturer let me know that my order of black ink refills is on it’s way to Carrboro, North Carolina! I will test one refill out of each bundle of two hundred in my Sky WiFi pen to see just how smoothly they write. I’ve already written with some sample refills and expect the actual production run to be just as smooth. I was really pleasantly surprised at the uniformly superior ink flow of the blue German ink refills that I have been selling.
I just wanted people to know that when Amazon or eBay ships product to you with their International or Global shipping programs, all of the shipping charges goes to those companies. The fees are generally in the $20-$25 dollar range, partly because they use shipping methods that are insured and / or have tracking.
I can offer international shipping but this exposes both me the seller and you the buyer with additional risks. I try to use USPS First Class Package International because it offers tracking (to many but not all countries). This is slower than the Priority Shipping methods that Amazon or eBay uses but about half the price. I’ve found that $10 covers the expense of the shipping and more importantly, the time it takes to fill out customs forms and go to the Post Office.
So what are the risks? If your package is not delivered, there is generally not any insurance. We will both be out some money since I’ll re-send your refills but I’ll need you to pay for the shipping again. The delivery time is longer and no one likes to wait a month for a delivery. This service allows international buyers to have access to Generic Refills with smooth-writing German ink, but at the risk of lost shipments and aggravation if packages are lost. I’m currently providing the service and evaluating how reliable the delivery service is to each country.
If you can afford to use shipping with Tracking and Insurance the delivery cost will be higher but I can offer a discounted rate for larger purchases that can offset the shipping cost. Just send me a message and we’ll find something that works for both of us! email: email@example.com